56(1)Where a grievance has been presented by an employee at any level in the grievance process in accordance with sections 53 and 54 and within the time fixed by sections 54 and 55, as the case may be, the authorized representative of the employer at that level shall serve upon the employee a reply to the grievance in writing not later than the fifteenth day after the day on which the grievance was presented at that level.

56(4)Where an employee presents a grievance and the employee states that the employee wishes to be assisted by or represented in the presentation of the grievance by another person, a copy of the reply of the authorized representative of the employer shall also be served upon the person named by the employee at the address given in the statement.