51(1)The grievance process shall consist of not more than three levels and each employer shall appoint an authorized representative whose decision shall constitute a formal reply at each level of the grievance process.

51(2)The employer shall inform each employee to whom the grievance process applies of the name or title and address of the authorized representative at each level.

51(3)The information required by subsection (2) shall be communicated to employees by means of notices posted in places where those notices are most likely to come to the attention of the employees to whom the grievance process applies or otherwise as the employer may, with the approval of the Chairman, determine.