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Definitions and interpretation

1(1)The following definitions apply in this Act.

“Commission” means the Financial and Consumer Services Commission continued under the Financial and Consumer Services Commission Act.(Commission)

“disclosure document” means the disclosure document required by section 5.(document d’information)

“franchise” means a right to engage in a business in which the franchisee is required by contract or otherwise to make a payment or continuing payments, whether direct or indirect, or a commitment to make the payment or payments, to the franchisor or the franchisor’s associate in the course of operating the business or as a condition of acquiring the franchise or commencing operations, and(franchise)

(a) in which

(i) the franchisor grants the franchisee the right to sell, offer for sale or distribute goods or services that are substantially associated with the franchisor’s, or the franchisor’s associate’s, trademark, trade name, logo or advertising or other commercial symbol, and

(ii) the franchisor or the franchisor’s associate exercises significant control over, or offers significant assistance in, the franchisee’s method of operation, including building design and furnishings, locations, business organization, marketing techniques or training, or

(b) in which

(i) the franchisor or the franchisor’s associate grants the franchisee the representational or distribution rights, whether or not a trademark, trade name, logo or advertising or other commercial symbol is involved, to sell, offer for sale or distribute goods or services supplied by the franchisor or a supplier designated by the franchisor, and

(ii) the franchisor or the franchisor’s associate or a third person designated by the franchisor provides location assistance, including securing retail outlets or accounts for the goods or services to be sold, offered for sale or distributed or securing locations or sites for vending machines, display racks or other product sales displays used by the franchisee.

“franchise agreement” means an agreement that relates to a franchise and is entered into between(contrat de franchisage)

(a) a franchisor or franchisor’s associate, and

(b) a franchisee.

“franchisee” means a person to whom a franchise is granted and includes(franchisé)

(a) a subfranchisor with regard to the subfranchisor’s relationship with the franchisor, and

(b) a subfranchisee with regard to the subfranchisee’s relationship with the subfranchisor.

“franchise system” includes(système de franchise)

(a) the marketing, marketing plan or business plan of the franchise,

(b) the use of or association with a trademark, trade name, logo or advertising or other commercial symbol,

(c) the obligations of the franchisor and franchisee with regard to the operation of the business operated by the franchisee under the franchise agreement, and

(d) the goodwill associated with the franchise.

“franchisor” means a person who grants or offers to grant a franchise and includes a subfranchisor with regard to the subfranchisor’s relationship with the subfranchisee.(franchiseur)

“franchisor’s associate” means a person(personne qui a un lien)

(a) who, directly or indirectly,

(i) controls or is controlled by the franchisor, or

(ii) is controlled by another person who also controls, directly or indirectly, the franchisor, and

(b) who

(i) is directly involved in the grant of the franchise

(A) by being involved in reviewing or approving the grant of the franchise, or

(B) by making representations to the prospective franchisee on behalf of the franchisor for the purpose of granting the franchise, marketing the franchise or otherwise offering to grant the franchise, or

(ii) exercises significant operational control over the franchisee and to whom the franchisee has a continuing financial obligation in respect of the franchise.

“franchisor’s broker” means a person, other than the franchisee, franchisor or franchisor’s associate, who, on behalf of the franchisor, grants, markets or otherwise offers to grant a franchise or who arranges for the grant of a franchise.(courtier du franchiseur)

“grant” , in respect of a franchise, includes the sale or disposition of the franchise or of an interest in the franchise and, for those purposes, an interest in the franchise includes the ownership of shares in the corporation that owns the franchise.(concession)

“master franchise” means a franchise that is a right granted by a franchisor to a subfranchisor to grant or offer to grant franchises for the subfranchisor’s own account.(franchise maîtresse)

“material change” means a change, in the business, operations, capital or control of the franchisor or franchisor’s associate or in the franchise or the franchise system, that would reasonably be expected to have a significant adverse effect on the value or price of the franchise to be granted or on the decision to acquire the franchise and includes a decision to implement such a change made by the board of directors of the franchisor or franchisor’s associate or by senior management of the franchisor or franchisor’s associate who believe that confirmation of the decision by the board of directors is probable.(changement important)

“material fact” means any information, about the business, operations, capital or control of the franchisor or franchisor’s associate or about the franchise or the franchise system, that would reasonably be expected to have a significant effect on the value or price of the franchise to be granted or the decision to acquire the franchise.(fait substantiel)

“misrepresentation” includes(assertion inexacte)

(a) an untrue statement of a material fact, or

(b) an omission to state a material fact that is required to be stated or that is necessary to make a statement not misleading in light of the circumstances in which it was made.

“prescribed” means prescribed by the regulations or, if the context requires, by the rules made by the Commission under the Financial and Consumer Services Commission Act.(prescrit)

“prospective franchisee” means(franchisé éventuel)

(a) a person who has indicated, directly or indirectly, to a franchisor, a franchisor’s associate or a franchisor’s broker an interest in entering into a franchise agreement, or

(b) a person whom a franchisor, a franchisor’s associate or a franchisor’s broker, directly or indirectly, invites to enter into a franchise agreement.

“subfranchise” means a franchise granted by a subfranchisor to a subfranchisee.(sous-franchise)

1(2)A franchise includes a master franchise and a subfranchise.

1(3)A franchisee, franchisor or franchisor’s associate that is a corporation shall be deemed to be controlled by another person or persons if

(a) voting securities of the franchisee or franchisor or franchisor’s associate carrying more than 50% of the votes for the election of directors are held, otherwise than by way of security only, by or for the benefit of the other person or persons, and

(b) the votes carried by the securities are entitled, if exercised, to elect a majority of the board of directors of the franchisee or franchisor or franchisor’s associate.

2007, c.F-23.5, s.1; 2013, c.31, s.18; 2014, c.58, s.1

Application

2(1)This Act binds the Crown.

2(2)This Act applies with respect to

(a) a franchise agreement entered into on or after February 1, 2011, if the business operated or to be operated by the franchisee under the agreement is partly or wholly in New Brunswick, and

(b) a renewal or extension entered into on or after February 1, 2011, of a franchise agreement that was entered into before or after February 1, 2011, if the business operated or to be operated by the franchisee under the agreement is partly or wholly in New Brunswick.

2(3)Sections 3 and 4, paragraph 5(8)(d) and sections 8, 10, 11, 12 and 13 apply with respect to a franchise agreement entered into before February 1, 2011, if the business operated or to be operated by the franchisee under the franchise agreement is partly or wholly in New Brunswick.

2(4)This Act does not apply to

(a) an employer-employee relationship,

(b) a partnership,

(c) membership in

(i) an organization operated on a cooperative basis by and for independent retailers that

(A) purchases or arranges the purchase of, on a non-exclusive basis, wholesale goods or services primarily for resale by its member retailers, and

(B) does not grant representational rights to or exercise significant operational control over its member retailers,

(ii) a cooperative corporation as defined under subsection 136(2) of the Income Tax Act (Canada) or as it would be defined under that subsection in the absence of paragraph 136(2)(c),

(iii) a cooperative incorporated under the Canada Cooperatives Act (Canada), or

(iv) an association incorporated under the Co-operative Associations Act,

(d) an arrangement arising from an agreement to use a trademark, trade name, logo or advertising or other commercial symbol designating a person who offers on a general basis, for consideration, a service for the evaluation, testing or certification of goods, commodities or services,

(e) an arrangement arising from an agreement between a licensor and a single licensee to license a specific trademark, trade name, logo or advertising or other commercial symbol if the licence is the only one of its general nature and type to be granted in Canada by the licensor with respect to that trademark, trade name, logo or advertising or other commercial symbol,

(f) a relationship or arrangement arising out of an oral agreement if there is no writing that evidences a material term or aspect of the relationship or arrangement, or

(g) an arrangement arising out of an agreement

(i) for the purchase and sale of a reasonable amount of goods at a reasonable wholesale price, or

(ii) for the purchase of a reasonable amount of services at a reasonable price.

2007, c.F-23.5, s.2

Fair dealing

3(1)Every franchise agreement imposes on each party a duty of fair dealing in the performance and enforcement of the franchise agreement.

3(2)A party to a franchise agreement has a right of action for damages against another party to the franchise agreement who breaches the duty of fair dealing.

3(3)For the purposes of this section,

(a) the duty of fair dealing includes the duty to act in good faith and in accordance with reasonable commercial standards, and

(b) the performance and enforcement of the franchise agreement includes the exercise of a right under the agreement.

2007, c.F-23.5, s.3

Right to associate

4(1)A franchisee may associate with other franchisees and may form or join an organization of franchisees.

4(2)A franchisor and a franchisor’s associate shall not interfere with, prohibit or restrict, by contract or otherwise, a franchisee from forming or joining an organization of franchisees or from associating with other franchisees.

4(3)A franchisor and a franchisor’s associate shall not, directly or indirectly, penalize, attempt to penalize or threaten to penalize a franchisee for exercising any right under this section.

4(4)A provision in a franchise agreement or other agreement relating to a franchise that purports to interfere with, prohibit or restrict a franchisee from exercising any right under this section is void.

4(5)If a franchisor or a franchisor’s associate contravenes this section, the franchisee has a right of action for damages against the franchisor or franchisor’s associate, as the case may be.

2007, c.F-23.5, s.4

Franchisor’s obligation to disclose

5(1)A franchisor shall provide a prospective franchisee with a disclosure document, and the disclosure document shall be received by the prospective franchisee, not less than 14 days before the earlier of

(a) the signing by the prospective franchisee of the franchise agreement or any other agreement relating to the franchise, and

(b) the payment by or on behalf of the prospective franchisee to the franchisor or franchisor’s associate of any consideration relating to the franchise.

5(2)A disclosure document may be delivered personally, by registered mail or by any other prescribed method.

5(3)A disclosure document shall be one document delivered as required under subsections (1) and (2) as one document at one time.

5(4)The disclosure document shall contain

(a) financial statements as prescribed,

(b) copies of all proposed franchise agreements and other agreements relating to the franchise to be signed by the prospective franchisee,

(c) statements, as prescribed, that are for the purpose of assisting the prospective franchisee in making informed investment decisions,

(d) other information as prescribed, and

(e) copies of other documents as prescribed.

5(5)In addition to the statements, documents and information required by subsection (4), the disclosure document shall contain all material facts.

5(6)The franchisor shall provide the prospective franchisee with a written statement of any material change, and the statement shall be received by the prospective franchisee, as soon as practicable after the change has occurred and before the earlier of

(a) the signing by the prospective franchisee of the franchise agreement or any other agreement relating to the franchise, and

(b) the payment by or on behalf of the prospective franchisee to the franchisor or franchisor’s associate of any consideration relating to the franchise.

5(7)All information in a disclosure document and a statement of material change shall be accurately, clearly and concisely set out.

5(8)This section does not apply to

(a) the grant of a franchise by a franchisee if

(i) the franchisee is not the franchisor, the franchisor’s associate or a director, officer or employee of the franchisor or of the franchisor’s associate,

(ii) the grant of the franchise is for the franchisee’s own account,

(iii) in the case of a master franchise, the entire franchise is granted, and

(iv) the grant of the franchise is not effected by or through the franchisor,

(b) the grant of a franchise to a person who has been an officer or director of the franchisor or of the franchisor’s associate for at least six months immediately before the grant of the franchise, for that person’s own account,

(c) the grant of an additional franchise to an existing franchisee if that additional franchise is substantially the same as the existing franchise that the franchisee is operating and if there has been no material change since the existing franchise agreement or most recent renewal or extension of the existing franchise agreement was entered into,

(d) the grant of a franchise by an executor, administrator, sheriff, receiver, trustee, trustee in bankruptcy or guardian on behalf of a person other than the franchisor or the estate of the franchisor,

(e) the grant of a franchise to a person to sell goods or services within a business in which that person has an interest, if the sales arising from those goods or services, as anticipated by the parties or that should be anticipated by the parties at the time the franchise agreement is entered into, will not exceed 20% of the total sales of the business during the first year of operation of the franchise,

(f) the renewal or extension of a franchise agreement if there has been no interruption in the operation of the business operated by the franchisee under the franchise agreement and there has been no material change since the franchise agreement or most recent renewal or extension of the franchise agreement was entered into,

(g) the grant of a franchise if the prospective franchisee is required to make a total annual investment to acquire and operate the franchise in an amount that does not exceed the prescribed amount,

(h) the grant of a franchise if the franchise agreement is not valid for longer than one year and does not involve the payment of a non-refundable fee and if the franchisor or franchisor’s associate provides location assistance to the franchisee, including securing retail outlets or accounts for the goods or services to be sold, offered for sale or distributed or securing locations or sites for vending machines, display racks or other product sales displays used by the franchisee, or

(i) the grant of a franchise if the franchisor is governed by section 55 of the Competition Act (Canada).

5(9)The Crown is not required to include the financial statements otherwise required by paragraph (4)(a) in its disclosure document.

5(10)For the purposes of subparagraph (8)(a)(iv), a grant is not effected by or through a franchisor merely because

(a) the franchisor has a right, exercisable on reasonable grounds, to approve or disapprove the grant, or

(b) a fee must be paid to the franchisor in an amount set out in the franchise agreement or in an amount that does not exceed the reasonable actual costs incurred by the franchisor to process the grant.

5(11)For the purposes of subsections (1) and (6), an agreement is not a franchise agreement or any other agreement relating to the franchise if the agreement only contains terms in respect of

(a) keeping confidential or prohibiting the use of any information or material that may be provided to the prospective franchisee, or

(b) designating a location, site or territory for a prospective franchisee.

5(12)Despite subsection (11), an agreement that only contains terms described in paragraph (11)(a) or (b) is a franchise agreement or any other agreement relating to the franchise for the purposes of subsections (1) and (6) if the agreement

(a) requires keeping confidential or prohibits the use of information

(i) that is or comes into the public domain without breaching the agreement,

(ii) that is disclosed to any person without breaching the agreement, or

(iii) that is disclosed with the consent of all the parties to the agreement, or

(b) prohibits the disclosure of information to an organization of franchisees, to other franchisees of the same franchise system or to a franchisee’s professional advisers.

2007, c.F-23.5, s.5; 2014, c.58, s.2

Right of rescission

6(1)A franchisee may rescind the franchise agreement, without penalty or obligation, no later than 60 days after receiving the disclosure document, if the franchisor failed to provide the disclosure document or a statement of material change within the time required by section 5 or if the contents of the disclosure document did not meet the requirements of section 5.

6(2)A franchisee may rescind the franchise agreement, without penalty or obligation, no later than two years after entering into the franchise agreement if the franchisor never provided the disclosure document.

6(3)Notice of rescission shall be in writing and shall be delivered to the franchisor personally, by registered mail, by fax or by any other prescribed method, at the franchisor’s address for service or to any other person designated for that purpose in the franchise agreement.

6(4)The notice of rescission is effective

(a) on the day it is delivered personally,

(b) on the fifth day after it was mailed,

(c) on the day it is sent by fax, if sent before 5 p.m.,

(d) on the day after it was sent by fax, if sent at or after 5 p.m., or

(e) on the day determined in accordance with the regulations, if delivered by a prescribed method.

6(5)If the day described in paragraph (4)(b), (c) or (d) is a holiday, the notice of rescission is effective on the next day that is not a holiday.

6(6)Within 60 days after the effective date of the rescission, the franchisor or franchisor’s associate, as the case may be, shall

(a) refund to the franchisee any money received from or on behalf of the franchisee, other than money for inventory, supplies or equipment,

(b) purchase from the franchisee the inventory that the franchisee had purchased under the franchise agreement and remaining at the effective date of rescission, at a price equal to the purchase price paid by the franchisee,

(c) purchase from the franchisee the supplies and equipment that the franchisee had purchased under the franchise agreement, at a price equal to the purchase price paid by the franchisee, and

(d) compensate the franchisee for the losses that the franchisee incurred in acquiring, setting up and operating the franchise, less the amounts set out in paragraphs (a) to (c).

2007, c.F-23.5, s.6

Damages for misrepresentation or failure to disclose

7(1)If a franchisee suffers a loss because of a misrepresentation contained in the disclosure document or in a statement of material change or as a result of the franchisor’s failure to comply with section 5, the franchisee has a right of action for damages against

(a) the franchisor,

(b) the franchisor’s broker,

(c) the franchisor’s associate, and

(d) every person who signed the disclosure document or statement of material change.

7(2)If a disclosure document or statement of material change contains a misrepresentation, a franchisee who acquired a franchise to which the disclosure document or statement of material change relates shall be deemed to have relied on the misrepresentation.

7(3)If a franchisor failed to comply with section 5 with respect to a statement of material change, a franchisee who acquired a franchise to which the material change relates shall be deemed to have relied on the information set out in the disclosure document.

7(4)A person is not liable in an action under this section for misrepresentation if the person proves that the franchisee acquired the franchise with knowledge of the misrepresentation or of the material change, as the case may be.

7(5)A person, other than a franchisor, is not liable in an action under this section for misrepresentation if the person proves

(a) that the disclosure document or statement of material change was given to the franchisee without the person’s knowledge or consent and that, on becoming aware of its having been given, the person promptly gave written notice to the franchisee and the franchisor that it was given without that person’s knowledge or consent,

(b) that, after the disclosure document or statement of material change was given to the franchisee and before the franchise was acquired by the franchisee, on becoming aware of any misrepresentation in the disclosure document or statement of material change, the person withdrew consent to it and gave written notice to the franchisee and the franchisor of the withdrawal and the reasons for it,

(c) that, with respect to any part of the disclosure document or statement of material change purporting to be made on the authority of an expert or purporting to be a copy of or an extract from a report, opinion or statement of an expert, the person had no reasonable grounds to believe and did not believe that

(i) there had been a misrepresentation,

(ii) the part of the disclosure document or statement of material change did not fairly represent the report, opinion or statement of the expert, or

(iii) the part of the disclosure document or statement of material change was not a fair copy of or extract from the report, opinion or statement of the expert,

(d) that, with respect to any part of the disclosure document or statement of material change purporting to be made on the authority of a statement in writing by a public official or purporting to be a copy of or an extract from a report, opinion or statement of a public official, the person had no reasonable grounds to believe and did not believe that

(i) there had been a misrepresentation,

(ii) the part of the disclosure document or statement of material change did not fairly represent the report, opinion or statement of the public official, or

(iii) the part of the disclosure document or statement of material change was not a fair copy of or extract from the report, opinion or statement of the public official, or

(e) that, with respect to any part of the disclosure document or statement of material change not purporting to be made on the authority of an expert or of a statement in writing by a public official and not purporting to be a copy of or an extract from a report, opinion or statement of an expert or public official, the person

(i) conducted an investigation sufficient to provide reasonable grounds for believing that there was no misrepresentation, and

(ii) believed there was no misrepresentation.

2007, c.F-23.5, s.7; 2013, c.31, s.18

Dispute resolution

8(1)A party to a franchise agreement who has a dispute with one or more other parties to the agreement may deliver to the party or parties with whom the party has a dispute a notice of dispute setting out

(a) the nature of the dispute, and

(b) the desired outcome of the dispute.

8(2)Within 15 days after delivery of the notice of dispute, the parties to the dispute shall attempt to resolve the dispute.

8(3)If the parties to the dispute fail to resolve the dispute under subsection (2), a party to the dispute, within 30 days after delivery of the notice of dispute but not before the expiry of the 15 days for resolving the dispute under subsection (2), may deliver a notice to mediate to all the parties to the franchise agreement.

8(4)A notice of dispute or a notice to mediate may be delivered by a prescribed method.

8(5)On delivery of a notice to mediate under subsection (3), the parties to the dispute shall follow the rules set out in the regulations respecting mediation.

8(6)No person shall disclose or be compelled to disclose in a proceeding before a court, tribunal or arbitrator information acquired, an opinion disclosed or a document, offer or admission made in anticipation of, during or in connection with the mediation of a dispute under this section.

8(7)Subsection (6) does not apply to

(a) anything that the parties agree in writing may be disclosed,

(b) an agreement to mediate,

(c) a document respecting the costs of the mediation,

(d) a settlement agreement made in resolution of all or some of the issues in dispute, or

(e) any information that does not directly or indirectly identify the parties or the dispute and that is disclosed for research or statistical purposes only.

8(8)Subsection (6) does not apply to information disclosed to a court as permitted or required under the regulations.

8(9)Nothing in subsection (6) precludes a party from introducing into evidence in a proceeding before a court, tribunal or arbitrator information acquired, an opinion disclosed or a document, offer or admission made in anticipation of, during or in connection with the mediation that is otherwise producible or compellable in the proceeding.

8(10)Delivery of a notice of dispute or notice to mediate under this section does not preclude a party to a franchise agreement from taking another measure in relation to the subject matter of the dispute.

2007, c.F-23.5, s.8

Joint and several liability

9(1)All or any one or more of the parties to a franchise agreement who are found to be liable in an action under subsection 3(2) or who accept liability with respect to an action brought under that subsection are jointly and severally liable.

9(2)All or any one or more of the franchisor or franchisor’s associates who are found to be liable in an action under subsection 4(5) or who accept liability with respect to an action brought under that subsection are jointly and severally liable.

9(3)All or any one or more of the persons specified in subsection 7(1) who are found to be liable in an action under that subsection or who accept liability with respect to an action brought under that subsection are jointly and severally liable.

2007, c.F-23.5, s.9

No derogation of other rights

10The rights conferred by or under this Act are in addition to and do not derogate from any other right or remedy a party to a franchise agreement may have at law.

2007, c.F-23.5, s.10

Attempt to affect jurisdiction void

11(1)A provision in a franchise agreement purporting to restrict the application of the law of New Brunswick or to restrict jurisdiction or venue to a forum outside New Brunswick is void with respect to a claim otherwise enforceable under this Act in New Brunswick.

11(2)Subsection (1) does not apply to a claim if an action based on the claim was commenced before February 1, 2011.

2007, c.F-23.5, s.11

Rights cannot be waived

12A purported waiver or release by a franchisee or a prospective franchisee of a right conferred by or under this Act or of an obligation or requirement imposed on a franchisor or franchisor’s associate by or under this Act is void.

2007, c.F-23.5, s.12

Burden of proof

13In a proceeding under this Act, the burden of proving an exemption or an exclusion from a requirement or provision is on the person claiming it.

2007, c.F-23.5, s.13

Administration

14The Commission is responsible for the administration of this Act.

2013, c.31, s.18

Regulations

15(1)The Lieutenant-Governor in Council may make regulations

(a) prescribing and governing the financial statements to be contained in the disclosure document;

(b) prescribing statements for the purposes of paragraph 5(4)(c);

(c) prescribing other information and documents for the purposes of paragraphs 5(4)(d) and (e);

(d) respecting the form of a disclosure document;

(e) prescribing an amount for the purposes of paragraph 5(8)(g);

(f) prescribing methods of delivery for the purposes of subsection 5(2), 6(3) or 8(4), and prescribing rules surrounding the use of those methods, including the day on which a notice of rescission delivered by any of those methods is effective for the purposes of paragraph 6(4)(e);

(g) prescribing rules governing the informal resolution and mediation of a dispute for the purposes of section 8 and prescribing forms to be used in the mediation process;

(h) respecting the costs of the informal resolution and mediation of a dispute between parties to a franchise agreement;

(i) respecting the consequences of failing to comply with a provision of a regulation made under paragraph (g);

(j) respecting exemptions from a requirement of this Act or the regulations or a provision of this Act or the regulations;

(k) prescribing forms and providing for their use;

(l) defining any word or expression used in but not defined in this Act;

(m) respecting any matter that the Lieutenant-Governor in Council considers necessary or advisable to carry out the intent and purpose of this Act.

15(2)A regulation made under subsection (1) may be general or specific in its application.

2007, c.F-23.5, s.14

N.B. This Act was proclaimed and came into force February 9, 2015.

N.B. This Act is consolidated to February 9, 2015.

2014, c.111 - Franchises Act

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