9(1)If an individual makes a request under section 7 and the individual’s record containing personal health information is not available in his or her official language of choice, a custodian to whom the Official Languages Act applies shall provide the individual with access to a physician or other health care provider to assist the individual in interpreting the record.

9(2)If a custodian to whom the Official Languages Act applies considers it appropriate, the custodian may translate or cause to be translated the relevant provisions of an individual’s record containing personal health information for the purpose of a unilingual physician treating the individual if the record is in an official language the physician cannot understand.