64(1)The Director may, at any point after a complaint has been made, appoint, on such terms and conditions as may be established in the appointment, a mediator to attempt to settle the subject matter of the complaint.

64(2)In the event that the parties reach an agreement with respect to the disposition of the complaint the mediator shall report to the Director the terms and conditions of such agreement.

64(3)The Director may make an order to implement the terms and conditions of such an agreement and an order so made shall have the same force and effect as an order made under section 65.

64(4)In the event that mediation is unsuccessful in assisting the parties to reach an agreement within such period as may be established by the Director, the mediator shall report that fact to the Director, but the mediator shall not report to the Director, nor reveal to anyone, any communications that were made during the mediation process, or any information derived from such communications.

64(5)A mediator who deals with a complaint made to the Director shall not, upon the completion of the mediation role, participate in any way in any subsequent investigation into the alleged complaint.

64(1)The Director may, at any point after a complaint has been made, appoint, on such terms and conditions as may be established in the appointment, a mediator to attempt to settle the subject matter of the complaint.

64(2)In the event that the parties reach an agreement with respect to the disposition of the complaint the mediator shall report to the Director the terms and conditions of such agreement.

64(3)The Director may make an order to implement the terms and conditions of such an agreement and an order so made shall have the same force and effect as an order made under section 65.

64(4)In the event that mediation is unsuccessful in assisting the parties to reach an agreement within such period as may be established by the Director, the mediator shall report that fact to the Director, but he shall not report to the Director, nor reveal to anyone, any communications that were made during the mediation process, or any information derived from such communications.

64(5)A mediator who deals with a complaint made to the Director shall not, upon the completion of his mediation role, participate in any way in any subsequent investigation into the alleged complaint.