Characterizing a complaint
2005, c.21, s.15
25.2(1)Immediately after receiving a complaint, the chief of police, civic authority or Commission shall characterize the complaint as
(a)
a service or policy complaint,
(b)
a conduct complaint, or
(c)
a combination of the complaints referred to in paragraphs (
a) and (
b).
25.2(2)In making a decision on characterization under subsection (1), the chief of police or civic authority may consult with the Commission.
25.2(3)A service or policy complaint or that portion of a complaint that concerns the service or policy of a police force shall be processed under Division B of this Part.
25.2(4)A conduct complaint or that portion of a complaint that concerns the conduct of a member of a police force shall be processed under Division C of this Part.
25.2(5)Where the chief of police or civic authority makes a decision on characterization, the chief of police or civic authority shall give the complainant and the Commission notice in writing of the decision.
25.2(5.1)Despite subsections (1) to (5), a complaint filed by a member of a police force that may be the subject of a grievance under a collective agreement and dealt with in accordance with the grievance process set out in the agreement shall not be characterized and processed under this Part.
2005, c.21, s.15; 2021, c.25, s.1